At Techytrand.com, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not, we are here to help! Please review our refund policy below for all items, including Mobile Accessories, Earbuds, Bluetooth Speakers, Smart Watches, Laptop Accessories, Smart Gadgets, and Webcams.
Eligibility for Refunds and Returns
- Timeframe:
- You have 30 days from the date of delivery to request a refund or return.
- Condition of Items:
- The item must be unused, in its original packaging, and in the same condition as when you received it.
- Products showing signs of damage, wear, or alteration may not qualify for a refund.
- Defective or Damaged Items:
- If your item arrives damaged or is defective, please notify us within 7 days of receiving the product. We will arrange a replacement or a full refund after verification.
How to Request a Refund or Return
- Contact Us:
- Send an email to dkmalhi115@gmailcom. with your order number, proof of purchase, and details about the issue.
- Approval Process:
- Once your request is reviewed, we will notify you of the approval or rejection of your return or refund.
- Return Shipping:
- If the return is approved, we will provide you with the return shipping details. You will be responsible for paying the return shipping costs unless the item is defective or incorrect.
Refund Processing
- After Approval:
- Once we receive and inspect the returned item, we will process your refund.
- Refund Method:
- Refunds will be credited to your original method of payment within 5-7 business days.
- Non-Refundable Items:
- Items marked as final sale or non-refundable are not eligible for returns or refunds.
Exchanges
- We offer exchanges for defective or incorrect items. If you need to exchange a product, contact our support team at dkmalhi115@gmailcom.
Cancellation Policy
- Orders can be canceled before shipment. If the order has already been shipped, you must wait to receive it and then initiate a return request.
Contact Us
If you have any questions about our refund policy or need assistance, please reach out to us:
- Email: dkmalhi115@gmailcom.
- Phone: +923083556122
- Address: Rajput Crockry Shahi Bazar Digri
We are committed to making your shopping experience smooth and hassle-free. Thank you for choosing Techytrand.com!